Q1、When will my order arrive?
All orders are shipped from chicago and click here for fedex ground transit map.

Q2、What is the cost of shipping?
We offer shipping via usps priority mail or fedex. the exact cost is calculated in realtime during checkout based on the weight of the order, and your shipping address.

Q3、How do i track my order?
You can log into your account, and in order history section, find the tracking number for your order.

Q4、What are my shipping options?
Most of our shipping is processed with priority mail, fedex, or ups. available shipping options and costs are presented during check-out based on the shipping address entered. a different service with similar delivery commitment may be substituted by our warehouse.

Q5、When will my order ship?
We do our best to ship the same day for ordered before 12pm cst containing in stock, non-customized items. orders that contain out-of-stock items will be shipped when all items are available. if you wish to receive in-stock items first without waiting for out-of-stock items, please place two separate orders. customized orders have a turnaround time of 5-10 business days, although many times orders can ship within 4-5 days.

Q6、Can you ship outside of usa?
Yes! shipping options and costs are presented during check-out based on the final shipping destination.
Pricing
110% low price guarantee
We guarantees the very best price for every product we sell. if you find a comparable product at a lower price, email us the link to the site or a screen capture of the offer, and we’ll give you 110% of the difference back. sale and group buying items are not included.

Q7、How do i get a discount?
In addition to our everyday low price, we do run sales from time to time. the best way to keep updated with our discount offers is to register an account to receive promo updates.

Q8、Do you accept purchase orders?
Yes, we do! us and canada school purchase orders are accepted without credit approval. business purchase orders are accepted after credit approval, please download credit application here.

Q9、How do i place an order using a purchase order?
1. place the order on our website
2. during checkout, select purchase order as payment
3. please write your order number on the po and email it to tlc-at-uuberstore-dot-com, or fax it.
4. the order will be shipped once we receive the written purchase order

Q10、How to enter orders?
We takes all credit card orders via our website. purchase orders can be emailed to us.

Q11、How often do the bags have to be filled?

The Eco drip irrigation system bag holds about 25 litres of water and the capillary wick can be adjusted to deliver 1 litre every 24 hours. Usually the bag needs to be filled every three to four weeks in summer, less in the winter. The flow can be stopped in wet seasons, by elevating the wick, leaving the bag to control weeds, and resume when weather turns dry again.

Q12、How do you fill the bags?

Individually from a hose, watering can or tanker and pump.
By connecting to a riser tube on a water line so that they can all be filled at once.
How long does the bag last and will it establish more than one tree?

The Eco bag is a special UV treated laminated vinyl and we found they will last a considerable time allowing you to establish a number of good size trees from each bag by moving the bag, when empty, to a new tree every 18 months to 2 years.

Q13、What area do the bags cover around the tree for weed control?

60cm x 60cm (2ft x 2ft). The few weeds that may grow at the base of the tree can be pulled out when refilling.

Q14、Will the water get too hot?

Even if the Eco bag does get hot, by the time the drip hits the ground, it has cooled and even on the hottest days you will find earth worms under the bag on the moist soil. However, trees get the hydroponic benefit of warm water and insulation.

Q15、Can I use un-filtered water and fertilizer?

Yes. Any reasonable creek or available water will do, as the capillary tube is very hard to block up, which means that soluble fertilizer can be added for a slow release boost.

Q16、Can the bag be hidden?

Yes, it is a good idea to cover the bag with light mulch or straw so that it blends in with the rest of the garden.

Q17、Is it OK to use a sprinkler system in a garden?

I’ve seen hundreds of gardens using sprinkler systems to water their plants, so I assume it’s a sound practice.

You can water most plants with sprinklers and people often have no other choice. But drip watering is the better choice. The main concern with overhead watering is disease. Splashing water or wet leaves are what many plant diseases need to spread. Sprinkling is also wasteful, since so much water is lost to evaporation. Drip watering systems, deliver water exactly where it’s needed – to the soil at the base of the plant. The water is applied slowly and is able to soak in. Leaves stay dry, limiting disease problems. The Eco Bag is a prime example of a drip watering system that is very economical with water.